Customer Care Center


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Text 1-833-217-3526

Contact us at 1.800.325.8881, Whether you have a question about an order or just a general inquiry, our Customer Care Representatives are here to help.

Our Customer Care Representatives offer complete White Glove Service. Our team will guide you through the process of finding your favorite confection and will store your address book for you in our secure database for easy re-ordering. With personal attention to detail, we are confident you will be satisfied with your purchase!

We also offer Live Chat on our website (found in the bottom right corner) to help answer any questions while browsing on online store.

We are available by phone 8:00am to 4:30pm CST Monday through Friday. Or you can email us at All inquiries will be responded to within one business day.

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Satisfaction Guaranteed

At Bissinger's, we've been handcrafting fine confections for more than 350 years and are confident that our products will live up to your every expectation. However, if you are not satisfied for any reason, please contact us for assistance at or 1.800.325.8881 within 30 days of receipt.

Whether you have a question about an order, or just a general inquiry, our Customer Service Representatives are happy to help. We're available to take your calls from 8:00a.m. to 4:30p.m. (Central Time) Monday through Friday, and we can also be reached through email at

Payment Process

We elect to charge your credit card at the time your order is placed because many of our products are made to order. This process ensures that your items are made with the finest and freshest ingredients and with the utmost care.

Additional Questions?

Please find our Frequently Asked Questions in our Customer Care FAQ section.