Satisfaction Guarantee

At Bissinger's, we've been handcrafting fine confections for more than 350 years and are confident that our products will live up to your every expectation. However, if you are not satisfied for any reason, please contact us for assistance at or call 1.800.325.8881 within 30 days of receipt.

Whether you have a question about an order, or just a general inquiry, our Customer Service Representatives are happy to help. We're available to take your calls from 8:00a.m. to 4:30p.m. (Central Time) Monday through Friday, and we can also be reached through email at

Didn't purchase your confections through our website or Catalog Sales?

For a prompt replacement or refund, we suggest contacting the retailer where you purchased your confections. This saves you the time and effort of going through us first. If, however, you've contacted the retailer and you are not satisfied with their response, please let us know. We will work with you to solve the problem.