FREQUENTLY ASKED QUESTIONS
When was Bissingerís established?
The history of Bissingerís dates back to 17th-century France, where the Bissinger family began creating delicacies that were enjoyed by European nobility, heads of state and important historic figures such as King Louis XIV, Napoleon Bonaparte, Ludwig of Bavaria and the Rothschildís. Karl Bissinger, the companyís namesake, left the country in 1845, taking with him his loyal Master Confectioner and all of the Bissinger family secrets. He settled in the United States near Cincinnati, Ohio, where he opened the very first Bissingerís store. To learn more about our history, please visit the About Us section of our website.
How long has Bissingerís been in St. Louis?
In 1927, Karl Bissingerís son, also named Karl, moved to St. Louis and opened his own shop on McPherson Avenue. Today, two Bissingerís locations can be found in St. Louis, one of which is located just blocks from Karlís original kitchen.
How does Bissingerís differ from other high-end chocolate companies?
Bissingerís is a premium handcrafted chocolatier with roots dating back to the 17th century. Unlike many high-end chocolate companies, our selections are still made in small batches, using traditional methods passed down from generation to generation by the Bissinger family. In fact, many of our extraordinary confections are still made using original recipes from the Bissinger Family Cookbook, dated 1899. We pride ourselves on our ability to blend a rich tradition with a spirit of innovation, and we never sacrifice quality ingredients, taste or craftsmanship to produce more confections at a lower cost.
How does your pricing compare to other chocolate companies?
Bissingerís handcrafts each confection with the utmost care and offers only a perfect finished product to our customers. Our prices reflect the effort that goes into each of our pieces, as well as the high-quality ingredients we use to craft them. We never sacrifice quality to make more confections at a lower cost, but we do strive to make products that are as unforgettable as they are affordable, so our price points vary to please every budget.
How are Bissingerís confections made?
Bissingerís has been handcrafting fine French confections for over 345 years, and we still make our artisanal chocolates the old-fashioned way: in small batches, in copper kettles and with the utmost care and attention.
What is your most popular confection?
The Signature Classic Collection offers a variety of flavors and is our best-selling collection series. Favorite individual items include Chocolate-Covered Raspberries and Blackberries (only available during certain months), Chocolate-Dipped Oranges and Apricots and signature items such as Chocolate Caramel Lollipops and Molasses Puffs. Newer innovations, such as Chocolate-Covered Wine Grapes and Salt Caramels have also been popular.
What do you mean when you use the word ďhealthfulĒ to describe your confections?
Because Bissingerís focuses on integrity of ingredients from the start, our chocolates require less processing than other confections. This allows them to retain higher levels of antioxidants. Additionally, we utilize better-for-you ingredients like organic sweeteners, all-natural extracts, and nutrient-rich fruits, nuts and seeds, adding a more healthful boost to our treats.
What is an ORAC Value?
Oxygen Radical Absorbance Capacity (ORAC) is a method for measuring the antioxidant levels in food. Multiple studies have shown that foods with high ORAC levelsósuch as blueberries and aÁai berriesómay help reduce the risk of heart disease and slow the aging process. Bissingerís 60% Dark Chocolate has an ORAC value of 261, and our 75% Dark Chocolate boasts an ORAC value 347ówhich comes in at six and eleven times the ORAC value found in blueberries, respectively.
Does Bissingerís have products that cater to special diets?
Yes. Bissingerís maintains a strong commitment to all-natural ingredients and many of our products are gluten-free. For special dietary needs, we do encourage that customers check the ingredients of each item carefullyóespecially concerning allergiesóas many of our products are produced in a facility that uses milk, soy, peanuts, tree nuts, wheat and eggs.
What is the shelf life of Bissingerís confections?
Many of the recipes used to craft our confections were created in a time where refrigeration was scarce. Therefore, they needed to be able to last, while still retaining their high-quality taste. Because we still use many of those original recipes today, our products have retained their long shelf life, lasting approximately 6-9 months without the assistance of additives or preservatives.
What is the best way to store Bissingerís confections?
Bissingerís confections are best stored in a cool, dry area (65į to 70į F), without refrigeration.
What is bloom?
Bloom is a condition that affects the surface of chocolate, and gives it a dull, white appearance. There are two types of bloom: sugar and fat bloom. Sugar bloom feels gritty and rough to the touch, whereas fat bloom has an oily or greasy feel. Sugar bloom is caused by the condensation of water vapor from the air onto the surface of the chocolate. The sugar in the chocolate dissolves in the water, causing the water to evaporate and the sugar crystals to remain on the chocolate. Fat bloom is caused by the migration of cocoa butter crystals to the chocolateís surface, which leads to recrystallization. Bloom typically occurs when chocolate is exposed to warm or fluctuating temperatures, and while it may alter texture, it does not affect the taste of chocolate.
Where are Bissingerís Stores located?
Bissingerís has two retail locations in the United States:
Bissingerís at Plaza Frontenac
97 Plaza Frontenac
St. Louis, Missouri 63131
Bissingerís at Maryland Plaza
32 Maryland Plaza
St. Louis, Missouri 63108
Additionally, our confections can be purchased online, through any of the catalogs we distribute each year, or via a number of gourmet retailers across the country, including:
Whole Foods Market
Lord and Taylor
Iíve heard that Bissingerís hosts Chocolate and Wine Pairings. Can you tell me more?
Bissingerís Chocolate and Wine Pairings are held on the third Thursday of each month, from 6:30Ė8:30p.m. at our Maryland Plaza location in St. Louis, MO. Each event is hosted by our Chief Chocolatier and features a savory course, followed by indulgent desserts and signature chocolates, each paired with a premium wine. To learn more, or to reserve a seat at our next event, please visit our Events Page or contact Katie Lawson at 314.367.7750 or email@example.com.
Does Bissingerís host special events or private parties?
Yes. Our location at Maryland Plaza can be reserved for special events and is an ideal destination for showers, birthday celebrations or even corporate functions. To learn more about our party packages, please contact Katie Lawson at 314.367.7750.
Do you sell business gifts?
Yes. Bissingerís offers a number of corporate-focused gifts such as chocolate logo bars and assortment boxes. You can download our Corporate Brochure for more details, or contact our business gifts team at 314.615.2400 to place a custom order.
I would like to carry Bissingerís products in my retail store. Who should I contact?
If you are interested in carrying Bissingerís products in your store, please visit wholesale.bissingers.com, or reach out to our wholesale team at 888.247.7464.
What support do you offer retailers who carry your products?
Along with our cutting-edge product line, Bissingerís is committed to boosting added value through our fixture program, planograms, marketing material, training classes, demos and strategic expertise from our wholesale and marketing teams.
How does Bissingerís help ensure responsible production?
To help preserve our Earthís natural resources, Bissingerís works in conjunction with the Forest Stewardship Council (FSC) and Sustainable Forestry Initiative (SFI). We print our catalogs and much of our packaging on FSC Certifiedô or Certified Fiber Sourcing paper, using soy inks. We also implement streamlined recycling programs within our corporate offices in an effort to reduce our carbon footprint. Additionally, one of our newest lines, Rainforest Chocolate by Bissingerís, is a health-friendly, Earth-friendly collection made with cocoa from Rainforest Alliance Certifiedô farms, which helps conserve biodiversity and improve the well-being of farmers, their families and our planet.†