Customer Care Center
White Glove Service, Every Step of the Way
Whether you have a question about an order or need assistance finding the perfect gift, our Customer Care Representatives are here to help.
Personal Concierge
Thoughtful service for every chocolate lover.
Our Customer Care Representatives offer complete White Glove Service. Our team will guide you through the process of finding your favorite confection and can securely store your address book for easy re-ordering.
We also offer Live Chat on our website, found in the bottom right corner, to help answer questions while browsing.
By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages from Bissinger's. Consent is not a condition of purchase. Reply HELP for help and STOP to cancel. Message frequency varies. Message and data rates may apply.
Send Us a Message
Please email us directly at customerservice@bissingers.com or call us at 1.800.325.8881.
Email Customer CareSatisfaction Guaranteed
At Bissinger's, we have been handcrafting fine confections for more than 350 years and are confident our products will live up to your every expectation.
If you are not satisfied for any reason, please contact us within 30 days of receipt.
Payment Process
We charge your credit card at the time your order is placed because many of our products are made to order.
This ensures your items are made with the finest and freshest ingredients and with the utmost care.
Additional Questions?
Please visit our Customer Care FAQ section for answers to frequently asked questions.
View Customer Care FAQ